Support Center
Use this page as the main service desk for students, parents, and instructors.
Email
academy@hoststeps.com
Best for registration questions, invoices, and follow-up.
Phone
+20 10 0000 0000
Use phone support for urgent access or payment issues.
Hours
Sun - Thu | 10:00 AM - 8:00 PM
Publish final support SLAs here before launch.
Common support topics
- Creating or activating a student account
- Package selection and payment confirmation
- Accessing live classes and webinar replays
- Instructor onboarding and profile review